Shipping Details

Enjoy Free Shipping on all purchases over $99*

Free shipping is valid for on all orders over $99 from petunia.com, delivering to addresses in the contiguous U.S. only. Orders under $99 have a flat rate shipping cost of $8.95. Purchase of gift cards, taxes and prior purchases do not qualify toward the minimum purchase requirement and offer cannot be applied to such items. Some promotions may preclude free shipping offer. Offer only valid for one shipping address per order. *Regular shipping rates will apply for orders seeking expedited shipping. **Free Upgraded Shipping Promotions valid only during advertised dates all other conditions apply.

PLEASE NOTE: petunia.com will not be responsible for delivery delays due to unforeseen circumstances outside our reasonable control such as delays due to severe weather, natural disasters or strikes.

If you have questions regarding your order, please contact our customer service team during business hours via Live Chat, Email or Phone for immediate assistance. We appreciate your continued patience & look forward to delivering your order!

Covid-19 Update: As a result of the global pandemic, please understand we are taking extra precautions at our fulfillment center. As a result, there may be longer than normal processing times to prepare, ship and send tracking information for your order. At this time, it could take up to an additional 3 days to send tracking information, and you may experience a longer delivery window from UPS or USPS (our contracted carriers). We apologize for any inconvenience. We are in this together and we appreciate your business. 

Shipping Options and Timing

Petunia packages are sent on their way Monday through Friday (excluding holidays) from the Los Angeles area. To be certain your items are packed with care, we generally ask for 2 business days to process each order before it ships (this includes expedited shipping). Orders under $99 have a flat rate shipping cost of $8.95 and arrival dates will vary depending on where packages are being delivered.

To meet our customers' needs, we offer the following shipping options:

  • UPS SurePost (5-10 business days)
  • UPS Ground (3-5 business days)
  • UPS 3 Day Select
  • UPS 2nd Day Air
  • UPS Next Day Air

Pre-order and Backorder items:
If order contains Preorder/Backorder and in stock items, in stock items will ship first and Preorder/Backorder items will ship when available.

Please note: To ensure on-time delivery, all orders with upgraded shipping must be placed before 11am PST in order to ship same day. Deliveries are only made Monday- Friday.

Currently, we do not ship internationally. However, we do have a large network of international distributors and retailers who carry Petunia Pickle Bottom products, and we’ll be happy to help you find what you are looking for. Just email us at info@petunia.com for more information.

If you have any questions on shipping or delivery, or if you would like an estimated date of arrival for your package, please call us at (805) 643-6697.

- OR-

Email Petunia Orders: orders@petunia.com