Once you place an order on petunia.com, you will receive an email that confirms that the transaction was successful. When your item leaves our warehouse, you will receive another email with the shipping information, and your package’s estimated date of arrival. To find out the status of your order, we invite you to log in to your account on our website. The information is viewable in your account. If you have any questions or need any assistance, just contact our Customer Care team at (805) 643-6697.

Petunia.com is pleased to offer the following payment options:

  • Visa
  • MasterCard
  • AMEX
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay

Pay in installment options are available! We are pleased to offer installments from afterpay, Klarna and Shop Pay. Terms apply. See more information from each individual lender. 

Gifts with Purchase: Gift with purchase promotional items are only available for the duration of the specific promotion. Individual promotional terms and conditions apply. We are unable to retroactively issue gift with purchases or substitute a sold out promotion. 

Returns and Exchanges: For more information related to our returns and exchange policy please visit our Returns and Exchanges page

For international billing of orders shipping to United States addresses, please call our Customer Care team at (805) 643-6697.

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Email Petunia Orders: info@petunia.com