Petunia Promise

Every Petunia Pickle Bottom product comes with a guarantee on the quality and manufacturing, but to us, this is more than a guarantee. It’s a promise. 

A promise that our products will always help you feel empowered and confident, with uncompromised style and function. A promise that our craftsmanship and materials will stand up to anything life (or a toddler) can throw at it. 

A promise to obsess over every detail. From swiveling strap connections to make sure you never have to deal with a twisted shoulder strap to thoughtfully placed insulated compartments to hold your snacks and sips.  

A promise to be there if you need us. Every aspect of your experience has been thought. Because we’ve made a promise, to always give you our very best. 

Happiness Guarantee 

Our products are guaranteed against hardware and/or fabric defects on items purchased through authorized Petunia Pickle Bottom retailers for up to two years. Proof of purchase is required. We stand behind all our products and will replace a defective product, free of charge, during the warranty period.

Getting Your Warranty Started

If you are experiencing any issues with your product, we are happy to assist! To start a warranty claim with us, please follow this link:
https://app.corso.com/petuniapicklebottom

Please note that our Happiness Guarantee does not cover normal wear and tear, improper use of product, accidents, spills or defects created from self- or third-party repairs or alterations. All items purchased through an unauthorized retailer, a secondhand-seller, buy/sell/trade groups, or from one of our Sample Sales are also not covered under our Guarantee. If you are experiencing one of these issues, please contact us at info@petunia.com as we may be able to offer suggestions for cleaning or provide further assistance.

In the case where the originally purchased item is no longer available, we will work directly with the individual customer to select a similar product replacement.

Petunia will not be held responsible for warranty coverage if the product has been altered in any way. This warranty only applies to the original owner of the product and to products purchased from an authorized retailer in United States of America.

Petunia reserves the right to change or update these policies at any time.